French Speaking Customer Experts for Singapore Airlines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy firm, renowned for connecting elite talent with industry-leading global brands. We specialize in facilitating seamless transitions for professionals seeking world-class career opportunities within high-growth sectors, ensuring a premium experience for every candidate we represent.

Job Overview

We are delighted to invite you to join our team as a French Speaking Customer Expert for Singapore Airlines, a position based in the heart of Athens. This is an exceptional opportunity for aviation enthusiasts to deliver service excellence within the global aviation industry, while enjoying a career-defining experience through one of our most prestigious French-speaking jobs in Greece.

Key Responsibilities

• Deliver world-class assistance to passengers, embodying the premium service standards of Singapore Airlines.
• Manage complex flight bookings, reservations, and itinerary modifications through professional communication in French.
• Provide expert guidance on aviation safety policies, baggage allowances, and loyalty program benefits.
• Handle high-priority inquiries with empathy and efficiency to ensure maximum passenger satisfaction.
• Maintain detailed records of customer interactions within the airline's sophisticated internal database systems.
• Collaborate with international ground and flight teams to resolve operational travel issues effectively.
• Contribute to the continued reputation of excellence by delivering the "Gold Standard" of customer care in the aviation sector.

Requirements

• Native or fluent French (spoken and written) to interact with our international clientele.
• Valid EU passport or work permit allowing for employment in Greece.
• Previous experience in aviation, travel, or high-end customer service is considered a distinct advantage.
• Exceptional verbal and written communication skills with a professional, polished demeanor.
• A commitment to relocating to Athens for this French Speaking Customer Experts for Singapore Airlines position in Greece.
• Strong digital literacy and the ability to navigate complex airline reservation systems with precision.

What We Offer

• Competitive Monthly Salary plus 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus linked to your excellence in the aviation industry.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation, and settling in.
• Comprehensive, fully paid professional aviation training to ensure your success.
• Full Private Health Insurance.
• A chance to work in a vibrant, international environment, solidifying your status among the best French-speaking jobs in Greece.
• And Much More...

Life in Greece

Embarking on one of the most exciting jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers an unparalleled quality of life, where the Mediterranean climate provides endless sunshine, allowing you to explore historic landmarks and breathtaking coastal views after your working hours. Choosing to relocate to Greece ensures you are living in a culture that perfectly balances modern professional growth with a relaxed, social atmosphere that is the envy of the world.

Athens is a vibrant, modern metropolis that serves as a gateway to the islands, offering world-class cuisine and a thriving social scene. When you accept this role, you benefit from our full support network, making your move to Greece as stress-free as possible. Experience the richness of the local community, the warmth of the people, and the historical prestige of Greece while building your career with the world's most awarded airline.

How to Apply

If you are ready to take flight in your professional journey as a French Speaking Customer Expert for Singapore Airlines, we want to hear from you. Please click the Apply Now button to submit your application and start your path toward an exceptional international career. We look forward to welcoming you to the team at Mercier Consultancy Group.