French Speaking Customer Experts for Miele

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a leading bridge between high-caliber professionals and global corporate giants. Our mission centers on empowering talented individuals to secure impactful, French-speaking roles across Europe, ensuring that every career move is supported by expert guidance and industry-leading recruitment standards.

Career Incentives and Position Summary

If you are based in Spain and ready to supercharge your professional trajectory, this role offers a lucrative financial package combined with long-term career growth. We are hiring French Speaking Customer Experts for Miele, providing a unique opportunity for talented candidates to relocate to Athens for a high-profile role. You will be at the forefront of the premium appliance sector, earning competitive wages and bonuses while building a standout resume with a globally recognized brand.

Core Duties

• Utilize phone, email, and live chat channels to deliver seamless customer interactions.
• Document all client details and update product specifications within our centralized information systems.
• Represent the Miele brand with total professionalism, upholding their legacy of excellence.
• Diagnose technical issues and provide sophisticated, easy-to-follow guidance to users.
• Partner with the wider international team to streamline issue resolution and elevate service benchmarks.
• Deliver personalized advice on Miele's luxury electronics to prospective and current users.
• Assess individual consumer requirements to recommend ideal solutions that maximize satisfaction.

Eligibility Criteria

• Possession of a valid EU passport is strictly required.
• Full professional proficiency in French, both spoken and written.
• Clear communication skills in English for training and reporting.
• Readiness to relocate and work on-site in Athens, Greece.
• A genuine appreciation for high-end consumer technology and household innovations.
• Superior ability to navigate complex issues with patience, accuracy, and strong interpersonal skills.

Compensation and Benefits

• Relocation support including airfare, transfer, and hotel lodging covered by the company.
• A comprehensive salary structure featuring 14 total payments per year (13th and 14th salaries included).
• Access to a dedicated relocation concierge to handle your move to Greece, from paperwork to apartment hunting.
• Performance-indexed bonus schemes on top of a competitive monthly base pay.
• Professional training provided to ensure you become an expert in the Miele appliance portfolio.
• Opportunities for internal mobility and long-term career development.
• Extensive health insurance plans and additional corporate-level perks.
• A modern, high-tech workspace located centrally in Athens.

The Greece Experience

Moving to Greece provides the perfect blend of career achievement and coastal relaxation. By joining our team in Athens, you will immerse yourself in a historic city famous for its warmth and sun-drenched lifestyle, averaging over 300 days of pleasant weather every year. This relocation represents more than just a job; it is a move to a country where modern business hubs intersect with timeless cultural beauty.

You will love the Mediterranean way of life, from the exceptional local dining to the welcoming social scene that makes settling into your new life in Greece incredibly easy. Our team at Mercier Consultancy Group takes the anxiety out of the relocation process, ensuring that your transition to your new home in Greece is smooth and rewarding. Experience the perfect harmony of professional success and a high-quality lifestyle that awaits you.

Getting Started

Are you prepared to launch your next big adventure in Athens? We invite you to apply for this French Speaking Customer Experts for Miele position and begin your journey. Simply use the "Apply Now" function to provide your details to the Mercier Consultancy Group recruitment team. We are excited to support your transition and help you secure this exceptional role.