French Speaking Customer Experts for messaging app

About Our Agency

Mercier Consultancy Group operates as a leading international talent acquisition firm, bridging the gap between exceptional professionals and industry-leading global enterprises. Our mission is to facilitate seamless career transitions by providing personalized, expert guidance, ensuring every candidate finds an ideal environment to thrive both personally and professionally.

Career Incentives and Earnings

This represents a unique opportunity for Spain-based French speakers to elevate their career trajectory by relocating to Greece for a high-impact role in the digital communications sector. Beyond the prospect of working for a premier global messaging platform, you will benefit from a robust financial package, including yearly salary premiums and performance incentives, designed to provide immediate momentum to your professional life while you immerse yourself in the world-famous Greek lifestyle.

Core Duties

• Utilize the CRM system to document interactions and track user feedback effectively.
• Represent the messaging platform by maintaining an engaging, professional tone in all communications.
• Assist the user community by providing solutions to account-related and technical queries via chat, social, and email.
• Work closely with internal departments to spot emerging technical issues and improve the overall user journey.
• Deliver top-tier support for a high-traffic global social media messaging application.
• Foster a welcoming and secure environment by moderating content and proactively managing community standards.
• Keep pace with evolving features and digital trends to offer accurate and informed user support.

Candidate Prerequisites

• Advanced proficiency in French (verbal and written) is mandatory.
• Clear communication skills in English to engage with internal training and international team members.
• Possession of a valid EU passport is an absolute requirement for this relocation.
• A strong interest in digital technologies and a natural affinity for social media platforms.
• Commitment to relocating to Athens to fulfill this onsite position.
• A proactive mindset focused on delivering high-quality, efficient customer resolutions.

Total Compensation Package

• Full relocation support, covering your flight, accommodation assistance, and airport transfers.
• Private health coverage alongside a variety of corporate perks.
• Comprehensive, paid training programs tailored to your success within the social media industry.
• A competitive base monthly salary supplemented by recurring performance bonuses.
• Expert relocation concierge service to handle your documentation and local settling-in needs.
• And a wealth of other professional incentives.

Embracing Life in Greece

Embarking on this professional journey means gaining entry to the rich heritage and sunshine of Greece. As a resident in Athens, you will discover the perfect balance between your career goals and the relaxed Mediterranean pace of life, ranging from exploring ancient landmarks to enjoying vibrant coastal outings. It is a fantastic destination for expatriates looking to build a career in a country known for its warmth and hospitality.

Our relocation experts are fully prepared to assist your move to Greece, ensuring your transition is seamless and your focus remains on your professional growth. Join an international community of talented peers in Athens and experience the incredible quality of life that has made Greece a preferred destination for global workers.

How to Join Us

If you are eager to advance your professional career in one of Europe's most iconic capitals, we invite you to Apply Now. We are ready to review your application and assist you through every stage of your transition with Mercier Consultancy Group.