Finnish Speaking Netflix Customer Experts

Who We Are at Mercier Consultancy Group

Mercier Consultancy Group serves as a bridge between world-class companies and elite professionals across the continent. We take pride in our ability to match ambitious candidates with high-impact positions, facilitating career trajectories that combine long-term professional development with rewarding international experiences.

Career Potential and Community

We are thrilled to present a unique opportunity for Spain-based Finnish speakers to launch an exciting career move to Greece. By joining our team as a Netflix Customer Expert, you become part of a welcoming, global community of professionals. This role is perfect for those who value meaningful human connections as much as they value working at the forefront of the digital entertainment revolution.

Daily Duties and Responsibilities

• Utilize various support channels—including live chat, email, and telephone—to assist members of major streaming platforms.
• Maintain absolute confidentiality and adhere strictly to data protection guidelines when managing user details.
• Work alongside diverse international departments to synthesize user feedback and propose service enhancements.
• Guide subscribers through technical hurdles related to connectivity, device compatibility, and playback performance.
• Deliver empathetic and professional support, ensuring every interaction reflects the high standards of the brand.
• Stay informed about the latest platform updates and content releases to provide tailored entertainment suggestions to our members.
• Manage account inquiries, including billing adjustments and subscription plan changes, within our internal management systems.

Essential Qualifications

• Fluency in Finnish, both verbal and written, is a non-negotiable requirement.
• You must hold a valid EU passport or a permit that grants you the right to work in Greece.
• Proficiency in English, as this will be the medium for team meetings and training modules.
• A proven ability to resolve complex issues while maintaining composure under time constraints.
• Prior background in a technical support or customer-facing environment is highly valued for these roles.
• Genuine enthusiasm for the digital streaming sector and modern media technologies.

Benefits and Compensation

• Comprehensive healthcare coverage including private medical insurance.
• Full relocation support, featuring pre-arranged flights, airport transfers, and hotel accommodation.
• Incentive-based monthly performance bonuses.
• Professional training provided at no cost to help you master the role.
• Continuous growth avenues within the international entertainment sector.
• Access to our dedicated Relocation Concierge team to manage your move, legal documentation, and settling-in process.

The Experience of Living in Greece

Relocating to Greece is far more than a simple job transfer; it is a chance to embrace a Mediterranean rhythm of life. You will enjoy a climate defined by nearly year-round sunshine and gain immediate access to world-class historical sites and picturesque coastal landscapes. This move allows you to pursue a high-profile career while enjoying a slower, more rewarding daily pace that prioritizes work-life harmony.

Settling into your new life is made easy by our expert team, who ensure your relocation to Greece is smooth and stress-free. Whether you are indulging in local Mediterranean cuisine or meeting new friends in the lively local squares, you will quickly feel at home. Choosing this role offers the perfect mix of career advancement and a high-quality lifestyle within a stunning European setting.

Application Procedure

If you are eager to elevate your career and embark on this international adventure, please submit your current CV for consideration. A specialist from the Mercier Consultancy Group will review your profile and contact you to begin the application process for your new role in Greece.