Finnish Speaking Customer Experts for Mercedes-Benz

Who We Are at Mercier Consultancy Group

At Mercier Consultancy Group, we believe in the power of global connection and the transformative potential of a new professional chapter abroad. We act as a bridge between ambitious, multilingual talent and prestigious global enterprises. Our mission is to facilitate seamless transitions for professionals eager to advance their careers within the high-stakes automotive sector, ensuring each hire finds a perfect cultural and operational fit.

Position Summary

We are thrilled to present a unique opportunity for Spain-based Finnish speakers to launch a new chapter by relocating to Greece for a prestigious role as a Customer Expert for Mercedes-Benz. This position is crafted for those who value meaningful connections and wish to align themselves with a brand synonymous with engineering excellence, all while immersing themselves in the unique charm of life in Greece.

Core Duties

• Utilize deep knowledge of the latest Mercedes-Benz technological innovations to provide precise and helpful insights to our client base.
• Represent the Mercedes-Benz brand as a premium ambassador, consistently upholding the prestige of a global automotive leader.
• Effectively manage customer contacts across multiple digital and voice channels with empathy and a solution-oriented approach.
• Safeguard sensitive client and organizational data with strict attention to privacy, maintaining the highest levels of discretion.
• Provide detailed assistance regarding service packages, technical specifications, and general vehicle-related inquiries.
• Proactively engage with our internal technical teams to expedite and resolve more complex or non-standard customer requests.
• Play a key role in elevating customer loyalty and support benchmarks within our dedicated automotive department.

Professional Prerequisites

• Proficiency in both written and spoken Finnish at a native or equivalent level.
• Possession of a valid EU passport, which is a strictly required credential for this position.
• A genuine appreciation for the automotive world combined with a service-oriented mindset.
• Strong command of the English language to facilitate training sessions and internal corporate communications.
• Natural ability to communicate effectively and succeed within a remote-first, digital professional environment.

The Benefits Package

• Relocation assistance handled by our dedicated experts, covering flights, temporary hotel stays, and documentation support.
• Competitive compensation structure with additional monthly performance bonuses.
• The security of a comprehensive health insurance plan.
• Valuable industry growth by joining a world-renowned automotive leader based in Greece.
• Standard monthly salary paid on a competitive scale.
• In-depth onboarding and ongoing training regarding Mercedes-Benz automotive protocols and software systems.

Living and Working in Greece

Choosing to move to Greece for this role opens the door to a Mediterranean lifestyle characterized by stunning vistas, a deep-rooted historical legacy, and a welcoming local community. The balance of work and leisure here is truly exceptional; imagine filling your days off with seaside relaxation or visits to world-renowned heritage sites. Greece serves as the perfect backdrop for your next big career move.

To make your move as smooth as possible, we offer full relocation support to ensure you are settled and ready to enjoy your new surroundings. You will quickly find that the culinary culture and the warmth of the Greek social scene make it incredibly easy to build a new life here. Become part of our international team and experience firsthand why so many professionals thrive while working in Greece.

Your Next Steps

Are you prepared to take the lead in representing one of the automotive world's most distinguished names? If you meet the criteria outlined and are excited to begin your journey with Mercier Consultancy Group by working in Greece, simply click the "Apply Now" button to submit your details. We look forward to reviewing your qualifications and potentially welcoming you to our team.