Finnish Speaking Customer Expert for Car Sharing

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we believe that career growth is built on meaningful connections. As a leading name in European BPO and specialized recruitment, we act as a bridge for talent looking to thrive in global business environments. We specialize in identifying exceptional individuals for high-stakes roles within the mobility and travel sectors, ensuring every candidate finds a place where their skills truly matter.

Position Highlights

We are thrilled to offer this unique opportunity for Spain-based Finnish speakers to relocate and start a new professional chapter as a Finnish Speaking Customer Expert for Car Sharing in Greece. This role is designed for those who value both career advancement and a high quality of life. By joining our team, you will step into an international environment that balances professional challenge with the incredible benefits of living in a Mediterranean hub.

Your Daily Impact

• Maintain detailed records of every client interaction within our integrated CRM systems.
• Assist customers via multiple channels, including chat, phone, and email, to ensure high satisfaction rates.
• Provide comprehensive support to Finnish users, helping them navigate complex mobility and car-sharing features.
• Address and resolve technical hurdles and account billing inquiries with patience and expertise.
• Work closely with mobility operations teams to optimize service delivery.
• Handle travel-related requests, including policy guidance and reservation management.
• Contribute innovative ideas to improve the overall user journey for our car-sharing partners.

Candidate Profile

• You hold a valid EU passport, a necessary requirement for relocating to Greece for this position.
• Your Finnish language skills are at a native or near-native level, both in speaking and writing.
• You possess a strong command of English for internal training and corporate collaboration.
• You show a genuine interest in the mobility industry and possess excellent interpersonal skills.
• You are dedicated to delivering top-tier service as a Finnish Speaking Customer Expert for Car Sharing in Greece.
• You are comfortable and productive in a remote or hybrid working environment.

Compensation and Benefits

• A fully inclusive relocation package covering flights, transfers, and initial hotel accommodation.
• Dedicated support from our Relocation Concierge team to manage your move to Greece, from paperwork to housing.
• Performance-based monthly bonuses to reward your operational achievements.
• Extensive health insurance and a comprehensive benefits package.
• Comprehensive, paid training programs tailored for the travel and car-sharing sector.
• The chance to build your career in one of Europe’s most desirable locations.
• And Much More...

Living and Working in Greece

Choosing to work in Greece offers a lifestyle defined by sunshine, ancient history, and a modern, relaxed social culture. When you relocate here, you aren't just starting a job; you are choosing to immerse yourself in one of the most welcoming environments in Europe, where the quality of life is as rich as the local culture.

Our relocation experts are here to ensure your transition to Greece is completely seamless, taking the stress out of your move so you can focus on your new career. Experience the stunning landscapes and exceptional culinary scene while growing your professional portfolio in this sought-after role.

How to Join Us

Ready to take the leap and advance your career with Mercier Consultancy Group? We are excited to hear from you. Simply click the "Apply Now" button to submit your details, and a recruiter will be in touch soon to guide you through the next steps of your journey to Greece.